Lord Ping
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Lord Ping

Explore our casino, choose a welcome offer if you are eligible, and manage your account with clear information about payments and player controls.

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Choose our welcome offer

New players can choose a match-up offer, Book of Dead free spins, free spins for a year, or a match-up offer with casino free bets. We allow one welcome choice per player. Our Bonus Policy applies to all four choices below. Our advertised first-deposit bonuses and welcome offers are subject to an account registration check. We review account details automatically and may find an account ineligible for bonuses. If that happens, we email the decision as soon as the account is created.

Automatic first-deposit match

100% up to £25

For new players who register and make an eligible first deposit, our welcome match is 100% up to £25 on a deposit of at least £10. We credit it automatically without a code if no other bonus has been claimed. Wagering is 10x the bonus, and only slots count. The maximum bet is the lower of 10% of the bonus, with a minimum of £0.10, or £5.

Book of Dead free spins

135 free spins

New players can claim 135 free spins on Book of Dead with an eligible first deposit of at least £10 using 135free. Each spin is worth £0.10. Free-spin winnings carry 10x wagering on slots only. Your maximum stake is whichever is lower, £5 or 10% of free-spin winnings, with that percentage amount subject to a £0.10 minimum.

Thor spins for a year

50% up to £25 + 520 free spins

To qualify for our year-long welcome choice, use code PING52 with a first deposit of at least £25. It combines a 50% bonus up to £25 with 520 free spins on Thor over 12 months. We release 10 spins weekly on Thursdays or Fridays, worth £0.10 each. To claim the year-long bonus, your wager must also be £50 or more. The bonus and free-spin winnings each carry separate 10x wagering on slots only. For each balance separately, we cap bets at the lesser of £5 and 10% of the relevant bonus or winnings, applying a £0.10 minimum to the percentage amount.

Casino free bets

Match up to £20

Use code GoldBets for our first-deposit match up to £20 on a deposit of at least £10. You must also wager £10 or more. The match carries 10x bonus wagering on slots only. Its bet ceiling is calculated as 10% of the bonus, subject to a minimum of £0.10, and capped at £5. It includes five Golden Chips worth £0.25 each for Playtech Live table games, excluding Live Slots, Buffalo Blitz, Everybody's Jackpot and Deal or No Deal.

Our free spins, free bets, free bingo tickets and Golden Chips are available for 24 hours.

Claim your welcome choice

How our bonus balances work

Balances and wagering

We use your Real Balance before Bonus Balance. Winnings from bets funded by a bonus go to Bonus Balance until wagering completes, when the remaining cashable bonus transfers to Real Balance. If a bet draws on both balances, we split its winnings proportionally. Only bets using Bonus Balance on eligible games count towards bonus wagering.

Individual promotion terms prevail when they conflict with our Bonus Policy. Unless an offer states otherwise, casino bonuses and free-spin winnings carry 10x wagering. Standard wagering counts Slots and Scratch games only, while mixed wagering counts all games.

We convert required wagering to bonus redeem points displayed as Points to Redeem on the Bonus page in your Personal Area. Each £1 wagered earns 0.5 points except where the policy's specific game or condition exceptions apply. Wagering counts for one bonus at a time. When you play a game tied to a game-restricted bonus, that bonus takes priority. Otherwise, wagering goes first to the largest bonus, whether its conditions differ from or match another bonus. We apply payouts only to the largest bonus used, including when it has already accrued redeem points.

Claimable and pending rewards

You must claim a bonus or play free spins or free bingo tickets accompanying a deposit offer before playing available Real Money or Bonus Balance funds. The same order applies to free spins purchased with Real Money. Failure may result in winnings being removed. In certain games, bonus balance funds are unavailable and only your real balance appears. Each game's information card identifies bonus availability.

A Pending Bonus becomes usable only after wagering is completed. When wagering completes or a bonus is consumed, we remove any remaining non-cashable bonus instead of transferring it to Real Balance.

Cancellation and corrections

You may cancel your bonus at any time from your personal area in the casino. Cancellation is irreversible. If we decide to reinstate it at your request, the full wagering conditions apply again regardless of wagering already completed. If a bonus is consumed, cancelled or expires before wagering is complete, we remove winnings, including pending or unclaimed winnings from games or promotions played while it was active.

We may correct a reward configured incorrectly through technical or human error by removing resulting winnings and re-adding the correctly configured reward. If an advertised free-spin game is unavailable in your jurisdiction or was wrongly named, we award the spins on a different eligible game with the same or equivalent number and value.

If bonus money has been wagered and lost before wagering is complete, and you have no open games, your next deposit resets that bonus as Consumed without the remaining wagering requirements. You can contact support after depositing to ensure the reset if you continue the session. Abuse of this process to avoid wagering results in winnings removal and may result in deposit confiscation.

Eligibility and no-deposit reward rules

Unless an offer states otherwise, our bonuses require a successful prior deposit, and deposit bonuses require at least £20 or its currency equivalent. After a bonus unconnected to a deposit, another deposit is required before further bonuses, even if one is marketed to you. Breaching that requirement may lead to future-bonus blocking or removal of resulting winnings. Daily Picks offers depend on the current state of your account and may become unavailable before expiry when transactions change that state.

If you receive a reward without a deposit, unless its offer states otherwise, the maximum you can win or withdraw from it is the greater of £100 or twice the bonus amount. We remove excess winnings and subsequent winnings made from that money, even after a later deposit. A bonus, including bonus funds from free spins, is also treated as non-deposit when your Real Money balance at the time of credit is below your most recent deposit. Unless stated otherwise, non-deposit bonuses must meet wagering requirements within 24 hours or we remove the bonus and winnings.

Fair play and bonus withdrawals

We may review records and revoke promotion entitlement for abusive irregular play. This includes purposeful low-margin, equal, zero-risk or hedge betting to exploit bonuses, significant changes in play after increasing a balance to complete wagering, betting systems, even-money Baccarat or Roulette bets, and switching to a stronger currency before an award. We may refuse or void bonuses or winnings for disputed funds. For suspected abuse, we may withhold withdrawals, confiscate winnings or bonuses, or close accounts.

Our Fair Play rule requires depositing with the intention of risking deposited funds. It applies to zero-wagering bonus, free-spin and free-bingo-ticket winnings. Withdrawal attempts that do not meet it result in winnings confiscation and restrictions on future offers. Rewards without wagering requirements remain subject to irregular-play monitoring. Claiming a non-deposit bonus during a pending withdrawal may cause that bonus and subsequent winnings to be voided.

To withdraw funds related to our bonuses, free spins or Golden Chips, you must previously have deposited and risked your own money. Attempting to withdraw without risking the deposit used to receive a reward forfeits that bonus.

Explore our casino games

Casino categories

Our casino includes online slots, live casino, table games, poker and scratch cards.

Slot collections

Explore Jackpots, Daily Jackpots, Mega Reels and Megaways in our slot collections.

Live providers and game availability

Our live casino provider relationships include Evolution, Authentic Gaming and Playtech Live. Logged-out game images and provider icons are illustrative. Some games shown may not be live or available for your country or account.

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Deposits and withdrawals

Deposits

Our stated minimum deposit is £10. We display method-specific minimum deposit and withdrawal amounts beside methods in the casino software. Deposits take effect immediately after successful confirmation from the selected payment processor, except Wire Transfer Deposits.

We attempt automated verification of your registration details before you can deposit or gamble. If it fails, you must upload ID and a recent Utility Bill through Upload Docs in My Account or Personal Area and await verification before depositing or gambling. We do not accept documents through other submission channels.

We require deposits from a payment method in your own name and prohibit using another person's payment source. A name mismatch may prompt identity checks and voiding of winnings. If we discover a third-party deposit, we block further use of that method and void related winnings. We return the deposit only after receiving ID and signed Letters of Authority from both the account holder and payment-method holder. Spent money is not refunded, and failure to provide the documents may restrict the account.

For Paysafecard deposits, select it in payment options, enter an amount in euros and any applicable bonus code, then complete Paysafecard PIN entry. Vouchers are listed at €10, €25, €50 and €100. You can combine up to ten for one payment, including residual credit.

Withdrawal requests

We process withdrawals only from a Real Money Account with a successful deposit. Submit a request through the withdrawal page in our casino software. We do not accept withdrawal requests by email, telephone or other routes. An individual per-transaction amount appears under more info on that page. After one request is processed, you can make another, with no daily, weekly or monthly limit on the number of transactions. You can email support to request a higher or lower transaction amount or an increase to a pending request.

We operate a Closed-Loop transaction process. If your deposit method cannot receive withdrawals, we require full ownership verification of an alternative method before payment. We pay your preferred method insofar as practical, but may use other available methods after verifying that you own them.

Our withdrawal surcharge schedule can change. We deduct an applicable surcharge before processing.

Withdrawal method Listed surcharge and condition
Wire Transfer £10, with no charge for transfers over £500 and a £50 minimum transaction
Cards No charge
Online Wallets No charge

We aim to process withdrawals within a few hours. Supplying necessary documentation helps avoid delays. We review play for breaches of our terms or bonus policy before processing and send funds immediately once a request is fully processed. Wins of £5,000 or more and jackpot wins may take longer while we verify the win and complete required checks.

We may delay or stop processing while a deposit awaits final approval or if its original funds are not received within 24 hours. If those funds remain unpaid, we cancel winnings made through that deposit. When we cannot pay a chosen method and have no alternative details, we reverse the request to your bankroll after 7 days.

An active bonus does not prevent a withdrawal, but withdrawing requires cancellation of the entire bonus balance, including winnings accrued using that bonus. To recover funds from an inactive account, log in and request a withdrawal. For a blocked or excluded account, contact Customer Support to recover funds.

Play on your devices

Our popular online slot collections can be enjoyed on mobile and desktop devices, including tablets and smartphones.

Our responsible gambling tools

Deposit limits

We provide daily, weekly or monthly deposit limits during account creation and through Cashier or My Account. The strictest overlapping limit applies. Each limit covers only the account on which it is set, so limits on other accounts under the same licence need separate application. Decreases apply immediately, while increases take effect after a 24 hour delay.

Freeze and self-exclusion

Our Freeze/Cooling-Off choices are 24 hours or 1 to 6 weeks. They apply only to the account on which you request them, and that account becomes fully active again when the chosen period expires.

Our self-exclusion lasts from a minimum of 6 months to a maximum of 5 years. You cannot request reactivation within 180 days of setting it. After placing it, you can contact Support to extend the period by choosing 1, 2, 3, 4 or 5 years. Self-exclusion covers all known accounts you have under the same licence. It blocks gambling and deposits, while removal from marketing databases can take up to 24 hours. The account remains restricted after the exclusion period expires. To request activation, contact us by telephone or in person. We then apply a 24-hour cooling-off period before activating accounts under the same licence.

Account closure and limitations

Access to our Self Exclusion and Player Limitation facilities may become available only after successful identity verification. You may choose Close Account on our Player Limitation page or contact support. An ordinarily closed account remains available for withdrawal requests and account history, while gambling stays restricted until you choose reactivation. For addiction-related closure, use GamStop or Self Exclusion instead. Close Account is unavailable during an active Freeze, Self Exclusion or Cooling Off restriction and becomes available after that restriction expires.

You must not play or attempt to play on any account subject to a limitation. We remove resulting winnings and return only remaining deposited funds. Lost deposits are not refunded. A Player Limitation request forfeits bonuses, cashbacks and personal offers extended before the limitation. We may also remove accrued VIP points and reduce your VIP level to the lowest level.

Reality checks and external help

Our Reality Check or Game Status Reminder can be set in My Account or through support at your chosen interval in minutes. It displays your playing time with Continue, Game History and Close Game options. Close Game also logs you out. The timer begins when you open a game and restarts from zero for every newly opened game.

We encourage you to avoid chasing losses and to gamble only with money you can afford to lose, not funds needed for bills or other expenses. If gambling makes you uncomfortable, take a break or consider self-exclusion. Our age notice is 18+. We identify GambleAware as a source of information, advice and direction to gambling-harm support. For external gambling support, the National Gambling Helpline is 0808 8020 133.

Our operator and customer funds

Skill on Net Ltd operates the Lord Ping casino. It is registered in Malta as C50024 and holds a gaming licence with Gambling Commission of Great Britain account number 39326. Skill On Net Limited, registered number 14264775, supplies deposit and withdrawal processing-agent services to the Malta-registered Skill on Net Ltd.

We hold customer funds separately from company funds in a segregated Players Account at Barclays at the Gambling Commission's medium protection level. There is no absolute guarantee that all funds will be repaid in insolvency.

Contact our support team

You can reach our email support at [email protected] at any time. For account identification, email us from your registered address and include your account username. We may carry out further identity checks. After logging in, you can access Live Chat from 06:00 to 00:00 GMT. Replies to transactional confirmation emails are not accepted as contact.